Senso.ai
Senso.ai is an AI-powered knowledge base built to enhance service quality for Credit Unions, Banks, and traditional enterprises. It aims to improve internal knowledge, reduce contact volume, and automate workflows by organizing documents and conversations in a format ideal for Large Language Models (LLMs). Senso.ai features include surfacing customer intent, unlocking staff intelligence, transitioning to self-serve, and providing continuous improvement and granular permissions. It's designed to make information accessible across support channels using AI agents, thereby transforming the Credit Union industry.
Use Case: Knowledge Management Marketing Sales Customer Support Business